Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using CertPilot ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

CertPilot is an online certification preparation platform that provides:

  • Practice exams and questions for various professional certifications
  • Learning modules and study materials
  • Progress tracking and performance analytics
  • User account management and enrollment features

3. User Accounts

3.1 Account Creation

  • You must provide accurate, current, and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account

3.2 Account Security

  • You must notify us immediately of any unauthorized use of your account
  • We reserve the right to suspend or terminate accounts that violate these terms

4. Acceptable Use

4.1 Permitted Uses

You may use the Service for:

  • Personal study and certification preparation
  • Legitimate educational purposes
  • Accessing authorized content and features

4.2 Prohibited Uses

You may not:

  • Share account credentials with others
  • Attempt to reverse engineer or hack the platform
  • Use automated tools to access the service
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Attempt to gain unauthorized access to other users' accounts

5. Content and Intellectual Property

5.1 Our Content

  • All content provided by CertPilot is protected by copyright and other intellectual property laws
  • You may not copy, distribute, or modify our content without permission
  • Practice questions and study materials are for personal use only

5.2 User Content

  • You retain ownership of content you submit
  • You grant us a license to use, store, and display your content as necessary to provide the service
  • You are responsible for ensuring you have rights to any content you submit

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

7. Payment and Subscription

7.1 Payment Terms

  • All fees are payable in advance
  • Prices are subject to change with notice
  • Refunds are subject to our refund policy

7.2 Subscription Cancellation

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of the current billing period
  • No refunds for partial periods

8. Disclaimers

8.1 Service Availability

  • We strive to maintain service availability but do not guarantee uninterrupted access
  • We may temporarily suspend service for maintenance or updates

8.2 Content Accuracy

  • While we strive for accuracy, we do not guarantee that all content is error-free
  • Practice exams are for preparation purposes and may not reflect actual certification exams

8.3 Certification Success

  • We do not guarantee that using our service will result in certification success
  • Success depends on individual effort and preparation

9. Limitation of Liability

To the maximum extent permitted by law, CertPilot shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data or profits
  • Damages exceeding the amount paid for the service

10. Indemnification

You agree to indemnify and hold harmless CertPilot from any claims arising from your use of the service or violation of these terms.

11. Termination

11.1 By You

You may terminate your account at any time by contacting us.

11.2 By Us

We may terminate or suspend your account for:

  • Violation of these terms
  • Fraudulent or illegal activity
  • Extended periods of inactivity

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of the modified terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which CertPilot operates.

14. Contact Information

For questions about these Terms of Service, please contact us at:

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.